This course provides an introduction to the broad view of Six Sigma, including its origins and core principles. The process improvement DMAIC lifecycle is introduced with example and demonstration project materials used to illustrate the flow and power of the primary Six Sigma approach. A variety of Design for Six Sigma lifecycle models are also demonstrated. This course provides a comprehensive overview as a starting point for subsequent learning. (2 days, $12,000, Recommended prerequisite: Introduction to Quality Principles)

Course Outline

1. Origins of Six Sigma in Quality Management
   - Quality Control
   - Total Quality Management

2. Quantification in Six Sigma
   - Defects & Defectives
   - Measurement & Variation
   - Process Capability
   - Sigma Score

3. DMAIC Improvement Lifecycle
   - Define Phase
   - Measure Phase
   - Analyze Phase
   - Improve Phase
   - Control Phase

4. Design for Six Sigma (DFSS) Lifecycles
   - Exploratory Design
   - Optimizing Design
   - Innovation Design

5. Organizational Issues in Six Sigma
   - Roles & Responsibilities
   - Lifecycle Integration
   - Six Sigma Certifications

6. Six Sigma's Future